Privacy Policy

At The Dragoon Brampton, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, make a reservation, place an order, make a payment, contact us or use our services.

Information We Collect

We may collect information including:

• Your name
• Email address
• Telephone number
• Booking and reservation details
• Order details
• Billing and payment-related information
• Information you provide when contacting us
• Dietary requirements or allergy information you choose to provide
• Technical information relating to your use of our website, such as IP address, browser type and cookies

How We Use Your Information

We may use your personal information to:

• Process and manage table reservations
• Process food orders and online payments
• Manage deposits, events and other bookings
• Respond to enquiries and customer service requests
• Send booking or order confirmations and important service updates
• Process refunds where applicable
• Improve our website, products and services
• Meet our legal, accounting and regulatory obligations
• Send marketing communications where you have consented to receive them

Payments

Online payments may be processed by third-party payment providers. Payment card information is normally processed securely by the relevant payment provider and is not stored directly by The Dragoon Brampton unless specifically stated.

Reservations

We may use third-party reservation services, including ResDiary, to manage table bookings. Information submitted when making a reservation may therefore be processed by the relevant reservation provider in accordance with its own privacy policy.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our business, including booking providers, payment processors, website providers, IT providers and other suppliers who assist us in delivering our services.

We may also disclose information where required by law or a regulatory authority.

Cookies

Our website may use cookies and similar technologies to operate correctly, understand how visitors use the website and improve your experience.

Where required, you will be given the opportunity to manage your cookie preferences.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, tax, accounting and regulatory requirements.

Your Rights

Under applicable UK data protection law, you may have rights relating to your personal information, including the right to request access, correction or deletion of your information and, in certain circumstances, to restrict or object to its processing.

You may also withdraw consent where processing is based on consent.

Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

The Dragoon Brampton
18 Buckden Road
Brampton, Huntingdon
PE28 4PS

Email: info@thedragoon.co.uk
Telephone: 01480 537967

If you are unhappy with how your personal information has been handled, you may also have the right to make a complaint to the UK Information Commissioner’s Office (ICO).