Terms & Conditions

These Terms & Conditions apply to the use of The Dragoon Brampton website and, where applicable, online reservations, orders, deposits, events, gift vouchers and payments made through our website.

By using our website or purchasing services through it, you agree to these Terms & Conditions.

Website Information

We make reasonable efforts to ensure that information displayed on our website, including menus, prices, opening hours and availability, is accurate. However, information may occasionally change without prior notice.

Prices and Payments

Prices are displayed in pounds sterling (£) and include VAT where applicable.

Where online payment is available, payment must be made using one of the payment methods offered during checkout.

We reserve the right to correct genuine pricing errors and to cancel or refund an order where an obvious error has occurred.

Table Reservations

Reservations are subject to availability.

For certain dates, larger parties, events or special occasions, we may require a deposit or advance payment.

Customers should arrive at the agreed reservation time. If you are significantly late and have not contacted us, we cannot guarantee that your table will remain available.

Any applicable cancellation requirements will be communicated during the booking process.

Food Orders

Customers are responsible for providing accurate contact, collection and/or delivery information when placing an order.

Estimated preparation or delivery times are estimates and may vary during busy periods or due to circumstances outside our reasonable control.

Allergies and Dietary Requirements

Customers with food allergies or intolerances should inform us before ordering.

Although we take reasonable precautions when preparing food, our kitchen handles multiple allergens and we cannot guarantee that any dish is completely free from traces of allergens.

If you have a serious allergy, please speak directly with a member of staff before placing your order.

Events and Special Bookings

Separate terms, deposits, minimum-spend requirements or cancellation conditions may apply to private functions, special events and large-party reservations. These will be communicated when the booking is made.

Alcohol

Alcohol will only be sold and supplied in accordance with UK licensing laws.

We reserve the right to request valid proof of age and to refuse the sale or service of alcohol where appropriate.

Gift Vouchers

Where gift vouchers are sold, any validity period and specific conditions will be displayed on the voucher or communicated at the time of purchase.

Gift vouchers cannot normally be exchanged for cash.

Cancellations and Refunds

Cancellations and refunds are handled in accordance with our Return & Refund Policy and any specific terms provided when a reservation, event or order is made.

Nothing in these Terms & Conditions affects your statutory rights.

Website Availability

We aim to keep our website available and functioning correctly but cannot guarantee uninterrupted access. We may temporarily suspend or modify parts of the website for maintenance, security or operational reasons.

Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

To the extent permitted by law, The Dragoon Brampton and Tulasa & Sons Ltd will not be responsible for losses that were not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the applicable jurisdiction of the courts of England and Wales.

Contact

The Dragoon Brampton
18 Buckden Road
Brampton, Huntingdon
PE28 4PS

Email: info@thedragoon.co.uk
Telephone: 01480 537967